Agent Design are seeking a motivated Customer Services Manager

If you have a passion for the art of thoughtfully crafted communications, organise your Email Rules like a boss, and enjoy organising a high-quality space to live and work in, we’d love you to join our growing team – to design and manage the information and people needs through our phone, email and live-chat communication with customers, suppliers and other important people.

Flexi-time and working from home is also possible for those that can show their commitment to being an important member of our team.

Essential Skills:

  • Excellent written and spoken English
  • Personable and logical approach to problem solving
  • Excellent organisation and communication
  • Strong numeracy skills
  • Patience and good humour
  • Healthy outlook on work and life
  • Confident and thoughtful leadership
  • Appreciation of using systems, rules and workflows to give communication speed and consistency

Bonus Points:

  • First Aid qualifications
  • HR qualifications
  • Healthy living and/or nutrition qualifications
  • Accountancy or financial services qualifications
  • Appreciation of Agile of Project Management methodologies
  • Additional languages

Send your CV and a covering letter to